(Mobile Application: Android & iOS)
Last Updated: 4 October 2026 | Effective Date: 4 October 2026
1.1 The mobile app SHOPPER 2.0, along with all related services, features and content (together, the "Services"), is owned and operated by Dot2Dot Technology Private Limited, a company incorporated under the Companies Act, 2013, with CIN U62099KA2025PTC212480 and a registered office at 677, 29th Main Road, 2nd Stage, BTM Layout Post, Bannerghatta Road, Bangalore South, Bangalore - 560076, Karnataka, India ("Company", "we", "us" or "our"). SHOPPER 2.0 is a product and brand of Dot2Dot Technology Private Limited.
1.2 These Terms & Conditions ("Terms"), together with our Privacy Policy (published at /privacy-policy) and any feature-specific terms, form a legally binding agreement between you ("you", "User") and the Company. By downloading, installing, registering on, accessing or using the App, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the App.
1.3 These Terms count as an electronic record under the Information Technology Act, 2000 and its rules, and don't require a physical or digital signature.
2.1 You must be at least 18 years old and legally competent to contract under the Indian Contract Act, 1872 to use the Services. By using the App, you confirm that you meet these requirements.
2.2 The App is intended for use in India. If you access it from outside India, you are responsible for complying with the laws of your own country as well as Indian law.
3.1 SHOPPER 2.0 is a technology platform that helps you search for products by typing, speaking or using a photo, see them in a feed, and compare what different online stores charge, including what you would pay after the cashback or discount of the credit cards you tell us you hold.
3.2 We are not the seller. We do not sell, ship, invoice, or handle returns, refunds or warranties. When you buy, you buy from the store you choose, on that store's terms, and your contract is with that store.
3.3 No professional advice. The Services, including saving figures, verdicts, MRP checks, card suggestions and any other comparison, are provided for general information only. They are not financial, investment, tax or legal advice, and should not be relied on as such.
3.4 The Company is not a retailer, marketplace, bank, NBFC, card issuer, financial institution or financial adviser, and does not present itself as any of these.
4.1 Product details, photos, prices, MRPs, offers, ratings, review counts, availability, store names and videos come from third parties, including shopping search providers, stores, affiliate networks and video platforms ("Third-Party Data"). Credit card benefit rates come from published sources, with the date shown in the App.
4.2 Third-Party Data is provided as received and may be incomplete, outdated, delayed, inaccurate or unavailable. Prices and availability can change at any time, including between the moment you see a figure and the moment you reach the store.
4.3 You must check the price, delivery, return terms and availability on the store's own page before you pay. Any figure shown in the App is not an offer, and the store's price at checkout is the one that applies.
4.4 Ratings and review counts are summarised from the sources above and are not our own reviews. MRP comparisons are stated factually from the figures we receive; we make no statement about whether any seller's MRP is accurate.
5.1 You must register your account with accurate, current and complete information, and keep it up to date. You're responsible for keeping your password or Google account secure and for all activity under your account.
5.2 You must tell us immediately if you notice any unauthorised use of your account. The Company isn't liable for loss arising from your failure to safeguard your credentials or devices.
5.3 Security commitment. The Company will maintain reasonable security practices and procedures as required under Section 43A of the Information Technology Act, 2000 and the DPDP Act, 2023, as described in the Privacy Policy, Section 11 (Data Security Measures).
5.4 You can use the main features without an account. An account is needed to save a wishlist, keep recent searches and settings, and use voice or photo search.
6.1 You may tell us which credit cards you hold (by name only), whether you are an Amazon Prime member, and which stores you shop at. We use this only to work out what you would pay at each store and to suggest a card you do not hold when it would save you money.
6.2 We never ask for card numbers, expiry dates, CVVs, PINs or bank login details, and you must never send them to us. You confirm that the cards you tick are your own.
6.3 You can save products to a wishlist and, if you wish, switch on price updates for it. Price updates are opt-in and you can switch them off at any time.
6A.1 If you use photo search, the photo you choose is sent to an AI provider so it can name the product. If you use voice search, your recording is sent to a speech provider to be turned into text. Neither is stored by us. See the Privacy Policy, Section 6.
6A.2 Use photo search only with photos you are entitled to use. Do not send photos showing other people, identity documents or private information. You are responsible for what you send.
6A.3 Both features are optional and need your permission for the microphone or the camera or photos. You can use typed search instead.
7.1 You may add content such as your name, a profile picture, search words, photos and recordings you send for search, and your settings ("User Content"). You keep ownership of your User Content and grant the Company a limited, non-exclusive licence to host, process and display it solely to provide the Services.
7.2 You confirm that your User Content is lawful, that you have the rights and consents needed to provide it, and that it doesn't infringe any law or third-party right. You're solely responsible for the consequences of unlawful or unauthorised User Content.
7.3 If you send us feedback, you allow us to use it to improve the App without payment.
8.1 Affiliate links. When you tap Buy, we send you to the store through a link that identifies us to an affiliate network, so the store may pay us a commission if you buy. It does not change the price you pay.
8.2 Order of stores. Stores are listed by what you would pay: the store's price minus the cashback or discount of the cards you have told us you hold. A store's commission, what a sponsor pays, or what a card issuer pays never changes the order.
8.3 Partner stores only. We list only stores with which we have an affiliate partnership. Other stores may sell the same product for less, so check before you buy if price is your only concern.
8.4 Sponsored content. Brands can pay to appear in the feed. Such cards are labelled "Sponsored". Sponsorship never changes the prices shown or the order of stores.
9.1 Cashback and discount rates for credit cards are as published by banks and other sources on the date shown in the App, and are shown only to help you compare. Your actual benefit depends on your bank's own terms, caps, exclusions and the way you pay, all of which can change.
9.2 We do not apply for any card on your behalf and we do not collect application data. Nothing in the App is an offer of credit, a financial product or financial advice.
10.1 We do not take payments. You pay the store directly, on the store's website or app, under its terms and its payment systems.
10.2 Delivery, returns, refunds, warranties, invoices and any dispute about an order are between you and the store. The Company is not a party to your purchase and is not responsible for it.
After you visit a store, we may ask "Did you buy it?". Your answer only changes what the App shows you, such as how much you saved. It is not a record of your order and we do not see your order or payment.
11.1 The App does not give medical advice and does not recommend medicines or treatments. Health, beauty and personal-care products are shown only as shopping results. Read the label, follow the maker's instructions, and ask a doctor or pharmacist about medicines or any medical condition.
12.1 How we collect and process personal data is governed by our Privacy Policy, which forms part of these Terms and is intended to comply with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and applicable rules.
12.2 You have rights of access, correction, erasure and grievance redressal as described in Privacy Policy Section 9. You can delete your account in the App under Profile, then Account, then Delete my account.
13.1 The App may ask for device permissions such as the microphone (voice search), the camera and photos (photo search and profile picture) and, in future, notifications. Permissions are optional, but some features won't work without them. We do not ask for your location, contacts or files.
13.2 By registering, you agree to receive service and account-related messages by in-app notice or email. We will not send promotional messages without your opt-in.
14.1 The App, its software, design, algorithms, databases, trademarks (including "SHOPPER 2.0"), logos and content (other than User Content and Third-Party Data) are owned by or licensed to the Company and protected under applicable intellectual property law. You are granted no rights except the limited, personal, non-transferable, revocable right to use the App under these Terms.
14.2 Product photos, brand names, videos and other third-party content belong to their owners (brands, stores, creators and platforms such as YouTube, Instagram and Facebook). Videos are shown only through the platforms' official players and remain subject to the owners' rights and terms. If you believe something shown in the App infringes your rights, write to the Grievance Officer in Section 22 and we will look into it promptly.
You must not:
16.1 We may suspend or terminate your access, with or without notice, if you breach these Terms or applicable law, if required by a lawful order, or to protect the Services or other users. You can stop using the App and delete your account at any time.
16.2 Once your access is terminated, your licence to use the App ends. Clauses that by their nature should survive, including Sections 3, 4, 7, 8, 9, 10, 14, 17, 18, 19, 21 and 22, and the Privacy Policy, will survive termination, subject to the deletion timelines in the Privacy Policy, Section 10.
17.1 The Services and all content are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, title, non-infringement, or uninterrupted or error-free operation, to the maximum extent the law allows. This disclaimer does not affect the Company's obligations as a Data Fiduciary under the DPDP Act, 2023, which are addressed in the Privacy Policy.
18.1 To the maximum extent the law allows, the Company and its directors, officers, employees and affiliates won't be liable for indirect, incidental, special, consequential, punitive or exemplary damages, or for loss of profits, revenue, data, goodwill or opportunity, or for any decision made or action taken based on the Services, or for the goods, services, conduct, privacy practices or content of stores, advertisers, banks, card issuers or other third parties, or for any transaction between you and them.
18.2 To the maximum extent the law allows, the Company's total liability arising out of or relating to the Services won't exceed whichever is higher: the fees you actually paid the Company in the twelve months before the event giving rise to the claim (the App is free, so this is currently nil), or INR 5,000. Nothing in these Terms excludes any liability that can't legally be excluded, including under applicable consumer protection law.
18.3 To be clear, this cap applies to claims you bring against the Company under these Terms. It doesn't limit or affect any statutory penalty the Company may separately be liable for under the DPDP Act, 2023 or other applicable law.
19.1 You agree to indemnify, defend and hold harmless the Company and its affiliates, directors, officers and employees against any claims, demands, losses, liabilities and expenses (including reasonable legal fees) arising from or relating to: (a) your breach of these Terms; (b) your User Content; (c) your violation of any law or third-party right; or (d) any dispute between you and a store, advertiser or other third party.
20.1 These Terms are between you and the Company only, not with Apple Inc. ("Apple") or Google LLC ("Google"). Apple and Google aren't responsible for the App or its content, and have no obligation to provide any maintenance or support for it.
20.2 For iOS users: if the App fails to meet an applicable warranty, you may notify Apple, and Apple may refund the purchase price of the App, if any, to you. To the maximum extent the law allows, Apple has no other warranty obligation for the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
20.3 You confirm that you're not located in a country subject to a relevant government embargo, and that you're not on any government list of prohibited or restricted parties. Using the App also means complying with the applicable Apple App Store and Google Play terms and, if you use Sign in with Google, the Google Terms of Service.
21.1 These Terms are governed by the laws of India. Subject to Section 21.2, the courts at Bengaluru, Karnataka have exclusive jurisdiction.
21.2 Any dispute arising out of or connected with these Terms or the Services will first be attempted to be resolved amicably. If that fails within thirty days, the dispute will go to arbitration before a sole arbitrator appointed under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration will be Bengaluru, and proceedings will be conducted in English. Nothing in this clause limits any non-waivable rights or remedies you have under applicable consumer protection law.
22.1 In line with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, the Grievance Officer for the App is: Name: Prakash Rajpurohith; Designation: Grievance Officer; Email: admin@dot2dot.in; Address: 677, 29th Main Road, 2nd Stage, BTM Layout Post, Bannerghatta Road, Bangalore South, Bangalore - 560076, Karnataka, India. Grievances will be acknowledged and addressed within the timelines the law prescribes.
22.2 Data protection grievances, including requests to exercise the rights in the Privacy Policy, Section 9, can be directed to the same Grievance Officer.
23.1 We may update these Terms, the Privacy Policy or the Services from time to time. We'll notify you of material changes, including any change that expands the categories of personal data we collect, introduces a new third-party processor or advertising provider, or changes retention periods, through the App or by email, with at least 15 days' advance notice where practical, and we'll update the "Last Updated" date. Continuing to use the App after changes take effect means you accept the revised Terms.
24.1 Severability: if any provision is held invalid, the rest continues to apply. 24.2 No waiver: not enforcing a provision doesn't waive it. 24.3 Assignment: you may not assign these Terms; the Company may assign them to an affiliate or successor. 24.4 Force majeure: the Company isn't liable for delay or failure caused by events beyond its reasonable control, including outages of third-party systems. 24.5 Entire agreement: these Terms, together with the Privacy Policy and any feature-specific terms, are the entire agreement between you and the Company about the Services.
See also our Privacy Policy.
End of Document